When your home, business, or property has a pest problem, remediation may be too big a job to handle on your own.
Maybe you’re not comfortable with DIY pest removal. Maybe you just want to ensure the problem is fixed permanently. In either case, a local pest control professional can help.
What is local pest control?
You could probably name some of the more well-known big-box pest control companies. They spend thousands on television, print, and digital advertising. They have several locations throughout the country and have a long business history. Chain extermination services can address the problem, but you will likely not have the personal connection you find with a local company.
Local pest control services are simply independently-owned pest control companies. They may only have a few locations and cover a smaller service area. The management and staff live in or near the area in which they serve. Many of them know their customers personally. Sometimes that connection has a major influence on the companies we hire for different services.
What are the advantages of using local pest control?
Help the local economy.
Working with any local company gives a boost to the local economy. Small business owners are our family members, friends, and neighbors. These businesses are at the heart of the communities in which they serve. Decades ago, every small town had a vibrant business district where residents could buy just about anything. As more businesses shuttered, or later moved online, towns’ business districts were no longer as vibrant. Hiring local vendors and keeping your business in the community is a win-win for everyone.
Work with professionals you know.
Northeastern Pennsylvania is a large geographic area full of small communities. Area residents know each other, are passionate about helping each other, and do their best to make their communities great places to live and work. People are comfortable hiring service professionals they already know—especially if they have hired them before. Nothing speaks to a company’s success like a repeat customer.
Five benefits of using local pest control experts
1. The techs know the area.
Local companies like to hire local employees. Most should be familiar with the company’s service area, so they can arrive at a job on time. Larger big box pest control companies with several locations or a larger service area may lack that familiarity, and simply have a more difficult time finding your home.
2. Stronger personal connection to the company.
People are generally more comfortable working with people they already know. Even if a customer doesn’t know the owner or employees personally, they likely know of their reputation, caliber of work, and customer service philosophy.
3. Familiarity with common local pest infestations.
Local pest control companies don’t just know the people and landmarks in their communities. More importantly, they are familiar with the pest problems common to the area. In Northeastern Pennsylvania, common pest problems include rats and mice, squirrels, and insects including bees, stink bugs, and ticks. Check out the 25 most common insects found in Northeastern Pennsylvania. Different parts of the country have different pest problems; it’s important the company’s technicians are familiar with the local pest population so they use the proper remediation techniques.
4. Personalized customer service.
Local companies will tailor their customer service and remediation techniques to each customer, rather than use a standard, “one-size-fits-all” approach. If it is a repeat customer, the technician already has some awareness of the household, its previous pest problems, and remediation methods used. This will help the technician keep the home pest-free going forward.
5. Easier to refer business.
Just as nothing speaks to a company’s success like a repeat customer, referring the company to others is an even stronger vote of confidence. A customer refers a company because they A. Know the owner or an employee personally and can verify their reputation, or B. They have used the company and were satisfied with their service.
How to hire a local pest control expert
Ask for referrals.
Referrals and word-of-mouth advertising are still two of the most powerful marketing tools. Just as you, a satisfied customer, would refer a business, you can ask your network for referrals when hiring an exterminator. Reach out to family, friends, and co-workers for names of reputable, reliable local companies with the expertise you’re looking for.
Look at the company’s website and social media.
Regardless of the pest control company you use, they need to have the necessary experience for your specific problem. For instance, termite and bed bugs are among the most challenging infestations. Technicians must be licensed to use termite removal products. View profiles on social media pages or visit the company’s website to learn about their services and whether they are the best fit for your needs.
Ask for their credentials.
Pest control professionals are required to be licensed in Pennsylvania. If that information is not readily available on the company’s website or other marketing materials, be sure to ask about the team’s credentials if you decide to call them.
The Pest Rangers is proud to be a local pest control company serving areas throughout Northeastern Pennsylvania. Call us today and learn how our team of professionals can help fix your most challenging pest problems.
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